Map your incoming calls
List the main number, departmental numbers and any direct lines. Decide who answers first, where unanswered calls should go and what callers should hear outside your working hours.
KEEP YOUR TEAM WITHIN REACH.
Connect your office and flexible workers with advice from RHF Digital. We serve Reigate businesses from our Crawley base, helping you compare business broadband, digital phone services and mobiles before you decide on a setup.
A PRACTICAL STARTING POINT
A useful phone system starts with a clear answer to one question: who should receive each call, wherever they are working?
List the main number, departmental numbers and any direct lines. Decide who answers first, where unanswered calls should go and what callers should hear outside your working hours.
Some people need a desk phone; others need calling through a compatible computer or mobile app. Identify those roles before comparing Cloud Voice Express, Digital Voice for Business, BT Cloud Voice and BT Cloud Work. Features differ by service and package.
Remote calling depends on suitable connectivity and power at each working location. Discuss mobile requirements, device compatibility and continuity. Keep emergency calling requirements part of the planning conversation.
CONNECT · COMMUNICATE · MOBILISE · PROTECT
Compare the voice services first, then review the broadband and mobile connections that your people will use to access them.
Explore SoGEA, Full Fibre and Ultra options, or discuss BTnet dedicated connectivity. Availability is checked for your premises.
Explore business broadband ↗Compare Cloud Voice Express, Digital Voice for Business, BT Cloud Voice and BT Cloud Work around users and call handling.
Explore business phone systems ↗Discuss SIM-only plans, business phones and connections for your team. Coverage and package details need checking.
Explore ee business mobile ↗Explore Endpoint Threat Protect and Cloud Threat Protect alongside your existing IT arrangements and protection needs.
Explore cyber security ↗Products, features, installation and number transfers are subject to checks. Broadband availability is specific to your premises; mobile coverage varies. Prices and contract terms are confirmed in your quote. Digital calling needs power and connectivity, including for emergency calls.
USEFUL ANSWERS
Options depend on the voice service, selected package, compatible devices and connectivity. Tell us which people need remote access so we can discuss a suitable setup.
No. They are separate services. We can explain their options and check which suits your existing system and working requirements.
Number retention is subject to transfer checks. Provide the numbers and current service details when you speak to the team, and discuss the transfer before cancelling anything.
YOUR NEXT CONNECTION STARTS HERE
Tell us your premises, your priorities and what you want to improve.
Our Crawley-based team serves South East Central. Discuss your postcode with us if you are unsure which local team covers your premises.